
Services
Supplier Audit
Independent on-site supplier audits and factory assessments across Europe, China, Turkey and India, scoped to your actual procurement requirement.
A supplier's documents can show what the company claims. An on-site factory assessment provides additional evidence about what can actually be observed at the manufacturing facility. ArcMoni coordinates independent Supplier Audits / Factory Assessments for European industrial buyers, with the assessment scope built around the buyer's RFQ, product and identified procurement concerns. Audits can be coordinated across Europe, China, Turkey and India, subject to the agreed scope and facility access.
Request a Supplier AuditWhen Supplier Verification Is Not Enough
A supplier can be legally registered and still be unsuitable for a specific industrial order. Documentary Supplier Verification can help establish identity, commercial information and available supplier evidence. But some procurement questions require physical observation at the factory. An on-site assessment may be appropriate when the buyer needs evidence concerning:
- the actual manufacturing facility
- the relationship between the contracting entity and factory
- relevant machinery and equipment
- production processes
- quality-control activities
- material handling
- traceability
- testing and measurement
- production records
- capacity claims
- subcontracting
- corrective-action processes
The purpose is not to prove that a supplier will never fail. It is to reduce uncertainty around the manufacturing capability and controls relevant to the procurement decision.
Audit Against the Actual RFQ
A generic factory score has limited value if it does not address the product being purchased. ArcMoni therefore links the audit scope to the procurement requirement where possible. The questions relevant to machined metal components may differ materially from those for industrial machinery, fabricated structures or another manufactured product. The audit can be designed around:
- the product or equipment
- drawing and specification requirements
- relevant manufacturing processes
- critical materials
- required testing
- quality controls
- known supplier claims
- previous discrepancies
- buyer concerns
- consequences of supplier failure
This creates a more useful basis for supplier qualification than a checklist disconnected from the actual order.
What ArcMoni Can Assess
Factory Identity & Supplier Relationship
The assessment can examine the identity of the facility and its relationship to the supplier or contracting entity. This is relevant where it is unclear whether the supplier operates the factory directly, uses an affiliated manufacturer or relies on another production facility.
Organisation & Responsibilities
Relevant organisational responsibilities can be reviewed, including functions connected with production, quality and order execution.
Manufacturing Processes
Processes relevant to the proposed product can be observed within the agreed audit scope. The objective is to compare observed manufacturing activity with the supplier's stated capability and the buyer's requirement.
Machinery, Equipment & Tooling
Relevant production machinery, equipment and tooling can be recorded where applicable. The presence of equipment alone does not prove that the supplier can manufacture the buyer's product correctly. It is one part of the capability evidence.
Capacity Evidence
Available evidence supporting supplier capacity claims can be assessed, together with current production conditions and visible constraints. Capacity observations are point-in-time findings and do not guarantee future available capacity.
Incoming Materials & Traceability
Where relevant, the assessment may review:
- incoming inspection
- material identification
- storage
- segregation
- traceability practices
- supporting material records
Production Controls
Relevant work instructions, process controls, production records, in-process inspection and handling of deviations can be assessed.
Quality Control
The audit may review:
- quality responsibilities
- inspection activities
- testing methods
- relevant records
- non-conformity handling
- corrective-action processes
Measurement & Calibration
Where applicable, the assessment can examine the availability and control of measurement or testing equipment relevant to the procurement requirement.
Subcontracting
Where subcontracted operations are material to the product, ArcMoni can seek clarification and available evidence concerning which processes are performed outside the assessed facility.
Finished Goods, Packaging & Warehouse
Where included in scope, the assessment may consider final controls, identification, storage, packaging and handling practices.
How the Supplier Audit Works
- 1. Define the Audit Objective — The buyer's main concerns and procurement decision are identified.
- 2. Review the RFQ & Available Documentation — ArcMoni reviews the relevant RFQ, drawings, specifications, supplier information and known discrepancies.
- 3. Prepare the Project-Specific Checklist — The audit checklist is aligned with the product, manufacturing process and procurement concerns.
- 4. Coordinate Factory Access — The supplier and facility are coordinated for the agreed on-site assessment.
- 5. Conduct the Factory Assessment — Relevant processes, equipment, controls and evidence are observed within the agreed scope.
- 6. Record Evidence — Findings can be supported by notes, documents and photographic evidence where permitted and relevant.
- 7. Identify Material Findings & Gaps — Observed conditions are compared with the audit criteria and supplier claims.
- 8. Request Clarification — Where appropriate, the supplier can clarify findings or provide additional evidence.
- 9. Issue the Audit Report — The buyer receives the documented findings, limitations and unresolved matters.
- 10. Recommend the Next Procurement Control — Depending on the result, the next step may be additional clarification, corrective action, sample validation, production monitoring, inspection or a buyer decision not to proceed.
How Findings Are Classified
Finding classification should reflect the significance of the issue within the defined audit scope. Where useful, ArcMoni can distinguish findings such as:
- CRITICAL
- HIGH
- MEDIUM
- LOW
The classification is intended to help the buyer prioritise procurement concerns. It is not a universal prediction of future supplier performance. The audit report should explain the evidence and context behind material findings rather than rely only on a score.
What You Receive
Depending on the agreed scope, the Supplier Audit Report may include:
- supplier and factory identification
- audit date and location
- assessment objective and scope
- product / RFQ reference
- relevant processes observed
- machinery and equipment observations
- capacity evidence
- material and traceability observations
- production-control findings
- quality-control observations
- measurement and testing observations
- subcontracting information
- documents reviewed
- photographic evidence where permitted
- identified findings and severity
- supplier clarification
- unresolved information
- limitations of the assessment
- recommended next procurement controls
The report should show not only the conclusion, but the basis for it.
Supplier Audit vs Supplier Verification
Supplier Verification primarily asks: Who is this supplier and what relevant claims can be supported through available evidence? Supplier Audit / Factory Assessment asks: What relevant manufacturing capability, processes, equipment and controls can actually be observed at the facility? The services can be used independently or sequentially depending on the procurement risk.
Supplier Audit vs Pre-Shipment Inspection
A Supplier Audit assesses the factory and relevant manufacturing systems or capability. A Pre-Shipment Inspection assesses the specific goods available for inspection before shipment. Passing an audit does not guarantee that a later order will conform. A satisfactory PSI does not prove that the supplier's overall management systems are strong.
Supplier Audit vs Production Monitoring
A Supplier Audit is primarily a point-in-time assessment of the facility and relevant controls. Production Monitoring follows the execution of a specific order over time against agreed milestones or reporting requirements. For a new or higher-risk supplier, both may be appropriate.
Where ArcMoni Coordinates Supplier Audits
ArcMoni can coordinate independent on-site Supplier Audits / Factory Assessments across:
- Europe
- China
- Turkey
- India
The exact execution model depends on the supplier location, facility access, product, audit objective and required technical expertise. Where specialised technical assessment is required, an appropriately qualified specialist or independent inspection company can be involved within the agreed scope. ArcMoni does not present a general factory visit as specialised engineering approval where that expertise has not been included.
Who Makes the Supplier Qualification Decision?
ArcMoni provides evidence, documented findings and procurement recommendations within the agreed scope. Final supplier qualification and selection remain with the client. Technical approval also remains with the client or its qualified technical representative. This distinction keeps the audit evidence separate from the buyer's final commercial and engineering decisions.
What a Supplier Audit Cannot Guarantee
A factory assessment provides evidence from a defined point in time and within an agreed scope. It cannot guarantee:
- future supplier performance
- defect-free production
- uninterrupted capacity
- future financial stability
- on-time delivery
- complete visibility of activity outside the agreed scope
- technical conformity that has not been appropriately validated
Where uncertainty remains material, it should be documented rather than converted into a guarantee.
Request a Supplier Audit
Send the supplier and factory details together with the RFQ, drawings, specifications and the main concerns you want the assessment to address. ArcMoni can then define a project-specific audit scope and determine whether additional technical expertise or procurement controls are required.
Submit Your RFQ
If you are looking for a new industrial supplier, evaluating an existing manufacturer or planning an international procurement project, send us the available requirement. RFQ, drawings, specifications, quantities and delivery requirements give us the best basis for defining the appropriate sourcing, verification and procurement scope.
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